My blog, Leveling Up, is where I share the real-world strategies, mindset shifts, and practical tools that have helped me —and the 90+ business professionals I've worked with—navigate everything from team burnout to patient retention. Whether you're feeling stuck, ready to grow, or just curious about what’s possible, you’ll find guidance here that’s grounded, actionable, and designed to meet you right where you are.


Running a healthcare practice doesn't come with a manual—but that doesn't mean you have to figure it out alone.

Jessica sits down to interview Christine Bahu with SmileMore Marketing to talk about how Christine has been successful in helping over 100 dentists bring new patients into their offices through their SmileMore dental savings plan. Watch the video to learn more about what this dental savings plan can do for your patients!

Clutter is the #1 thing I see that most dental offices are guilty of.  Clutter creates visual chaos for those working within it and also for patients that see it.  Offices often have stacks of clutter in highly visible places and what they don’t realize is that this can adversely impact how the patient is […]

On my flight to a dental conference recently, I sat next to a lovely man named Jerry.  We got to chit-chatting about why we were traveling and he got to sharing that one year ago, he barely survived COVID. His daughter had planned a trip to Italy for him, his wife, and his future son […]

The sound of the drill, the sterile smell, and so many of the sights and sensory stimulation of the typical dental experience contribute to the 100 million Americans forgoing dental visits each year, according to the American Dental Association.  In an effort to create a more extraordinary dental experience, Martin Management founder Jessica Martin assists […]

Networking can yield huge gains for your business if done efficiently and effectively. It can create a snowball effect on your word of mouth. With these tips, it won’t be as daunting as you may think. Here are some ideas for getting the most out of your networking money and time!

Jessica Martin, founder of Martin Management, sat down with Emily Hayden, an account executive at ScentAir to discuss the benefits of adding scent to your dental office and the options ScentAir provides. Through the dental spa transformation, we examine the sensory system and how it affects the patient experience. Emily addresses how people are emotionally […]

There is no doubt that a successful business requires many different components but starting at the front office captures so much of what is important in optimizing your business systems.  Your patients, or customers depending on your industry, have their first and last interactions with your business through your front office systems and personnel.  This […]

I’m about to take you on a journey into the heart of the dental industry, joined by Darius, the mastermind behind Cloud Dentistry. Welcome! Thanks for having me. Picture this: you’re at a dinner with two dentists and a Harvard professor, engaging in a chest-bumping match over whose life is tougher – dentists or lawyers. […]

Hello there, it’s Jessica, and today I want to share a fascinating story with you. Not too long ago, I had the privilege of sitting down with Mary Fisher-Day, a dental practice transition advisor with a wealth of experience. We’ve known each other for a couple of years, and her passion for helping dentists is […]