Whether you’re a seasoned professional or just starting out, I share valuable lessons and resources to help you continually improve and excel in the ever-changing healthcare landscape. 

Dive in, and get ready to be inspired, informed, and empowered to transform your practice and elevate your patient experience. 

I uncover proven strategies, practical tips, and fresh perspectives that can be applied to your own practice. 

I’ve created a wealth of resources to help you create a thriving profitable practice and stay atop the cutting-edge trends in the industry.

On my flight to a dental conference recently, I sat next to a lovely man named Jerry.  We got to chit-chatting about why we were traveling and he got to sharing that one year ago, he barely survived COVID. His daughter had planned a trip to Italy for him, his wife, and his future son […]

The sound of the drill, the sterile smell, and so many of the sights and sensory stimulation of the typical dental experience contribute to the 100 million Americans forgoing dental visits each year, according to the American Dental Association.  In an effort to create a more extraordinary dental experience, Martin Management founder Jessica Martin assists […]

Networking can yield huge gains for your business if done efficiently and effectively. It can create a snowball effect on your word of mouth. With these tips, it won’t be as daunting as you may think. Here are some ideas for getting the most out of your networking money and time!

Jessica Martin, founder of Martin Management, sat down with Emily Hayden, an account executive at ScentAir to discuss the benefits of adding scent to your dental office and the options ScentAir provides. Through the dental spa transformation, we examine the sensory system and how it affects the patient experience. Emily addresses how people are emotionally […]

There is no doubt that a successful business requires many different components but starting at the front office captures so much of what is important in optimizing your business systems.  Your patients, or customers depending on your industry, have their first and last interactions with your business through your front office systems and personnel.  This […]

I’m about to take you on a journey into the heart of the dental industry, joined by Darius, the mastermind behind Cloud Dentistry. Welcome! Thanks for having me. Picture this: you’re at a dinner with two dentists and a Harvard professor, engaging in a chest-bumping match over whose life is tougher – dentists or lawyers. […]

Hello there, it’s Jessica, and today I want to share a fascinating story with you. Not too long ago, I had the privilege of sitting down with Mary Fisher-Day, a dental practice transition advisor with a wealth of experience. We’ve known each other for a couple of years, and her passion for helping dentists is […]

Catering to patient comfort has benefits for both the patient and the provider.  A comfortable and calm patient is more likely to accept treatment, enjoy receiving treatment, and tell others about their experience.  There are countless stories from our office of patients that have put off dental care for years due to bad past experiences, […]

People typically change for one of two reasons – from desperation or inspiration.  Desperation is tricky because it’s reactive and often the action needed is taken too late.  Because of this the action/change can be more painful and it can take longer because of the damage waiting has done.  Desperation also can be felt energetically, […]