I’ve created a wealth of resources to help you create a thriving profitable practice and stay atop the cutting-edge trends in the industry.

If there’s one daily habit that can dramatically improve communication, reduce chaos, and create a more unified and profitable dental practice—it’s the morning huddle. Unfortunately, many practices either skip it entirely or go through the motions without realizing its full potential. But when done well, a morning huddle that can be as short as 10 […]

Word of mouth is one of the most effective ways to grow your business—and often, it’s completely free! Across the multiple businesses my husband and I own, we’ve consistently found that referrals from happy clients are our single best growth strategy. Leveraging the positive experiences of your patients or clients can lead to sustained, organic […]

Jessica Martin here from Martin Management. Today, I’m thrilled to share an insightful conversation with a true leader in the dental industry, Kim McCleskey. With over 30 years of experience in dentistry, Kim’s journey has spanned managing and leading large dental practices, founding her own consulting firm, and now serving as a dental practice transition […]

Research estimates that 60-70% of people experience some anxiety about receivingdental care. Not only is the experience of most dental visits off putting from a sensorystandpoint, a barrier for many is the shame they feel about their mouth/body. Somepatients report having been treated poorly be healthcare providers, having beenlectured that they’ve let their health go, […]

A great medical appointment starts with the small details that make patients feel seen, valued,and cared for. Here are some simple but effective ways to elevate their experience: Be Prepared.Before a patient even walks through the door, familiarize yourself with the schedule and what thepatient may need. Greet them by name if you can (patient […]

Jessica talks about the importance of improving the dental experience for patients and tailoring the experience for each individual. The changes don’t have to be huge. Small improvements can be made to make a more enjoyable experience for the patient. Offering patients to choose from spa-like accommodations can make them feel more comfortable and more […]

Owning a healthcare business entails managing numerous moving parts, especially as costs rise in the wake of the pandemic. It’s crucial to find ways to save money without compromising practice profitability. Here are some areas to focus on for running a leaner operation: By focusing on these areas, you can streamline operations, reduce expenses, and […]

Retirement: a word that conjures images of leisurely days, travel, and freedom from the daily grind. But for many, especially in professions like dentistry, retirement signifies a profound transition, one that extends far beyond financial considerations. Today, we delve into the emotional landscape of retirement with Dr. Julie Kellogg, a third-generation dentist and founder of […]

Peter Cangialosi, Vice President of Joseph Rossi & Associates, joins Jessica Martin, owner of Martin Management, to talk about his top dental real estate tips. Joseph Rossi & Associates is a real estate firm in Illinois that focuses on healthcare real estate and transitions. Cangialosi shares why it is important to have a real estate […]