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Bringing a child in for their first dental visit can be nerve-wracking for the parent and child. Although, it doesn’t have to be! We have created a few tips for you to share with parents to make their child’s first visit a success. Things to DO:1. Do encourage your child to take advantage of the […]

The look of your office is part of the whole dental spa experience, so make sure that your décor and color choices are calming and cohesive! First, how do you feel about your logo and branding? If you are happy with what you have going, try to stick with similar colors throughout your office, keeping […]

Not every client I meet is ready to dive all in to adopt the dental spa approach.While there are obvious benefits to going the whole way to address patient comfort, there are a number of simple, cost effective things that can be put in place for any office! 1. Reduce clutter. Clutter creates visual chaos […]

Clutter is the #1 thing I see that most dental offices are guilty of.  Clutter creates visual chaos for those working within it and also for patients that see it.  Offices often have stacks of clutter in highly visible places and what they don’t realize is that this can adversely impact how the patient is […]

On my flight to a dental conference recently, I sat next to a lovely man named Jerry.  We got to chit-chatting about why we were traveling and he got to sharing that one year ago, he barely survived COVID. His daughter had planned a trip to Italy for him, his wife, and his future son […]

The sound of the drill, the sterile smell, and so many of the sights and sensory stimulation of the typical dental experience contribute to the 100 million Americans forgoing dental visits each year, according to the American Dental Association.  In an effort to create a more extraordinary dental experience, Martin Management founder Jessica Martin assists […]

There is no doubt that a successful business requires many different components but starting at the front office captures so much of what is important in optimizing your business systems.  Your patients, or customers depending on your industry, have their first and last interactions with your business through your front office systems and personnel.  This […]

Catering to patient comfort has benefits for both the patient and the provider.  A comfortable and calm patient is more likely to accept treatment, enjoy receiving treatment, and tell others about their experience.  There are countless stories from our office of patients that have put off dental care for years due to bad past experiences, […]

There is no doubt that a successful business requires many different components but starting at the front office captures so much of what is important in optimizing your business systems.  Your patients, or customers depending on your industry, have their first and last interactions with your business through your front office systems and personnel.  This […]