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Hi everyone, Jessica Martin here from Martin Management! One of my favorite things is introducing amazing professionals in the healthcare industry who can help us grow and improve. Today, I’m thrilled to share a conversation I had with MJ, a healthcare professional, coach, and advocate for individuals recovering from long COVID. Her story, expertise, and […]

Exciting news! Dr. Amanda from Straight Smile Solutions has partnered with Jessica Martin Management to offer an incredible opportunity for dental professionals in Jessica’s network. Whether you’re a seasoned dentist, a new graduate, or an orthodontic enthusiast looking to expand your expertise, this collaboration is designed to help you navigate the complexities of orthodontic care […]

Word of mouth is one of the most effective ways to grow your business—and often, it’s completely free! Across the multiple businesses my husband and I own, we’ve consistently found that referrals from happy clients are our single best growth strategy. Leveraging the positive experiences of your patients or clients can lead to sustained, organic […]

In any healthcare practice, the strength of your team is one of the most critical factors in delivering exceptional patient care. But even the most talented and dedicated team members can’t operate effectively without clear guidance. That’s where well-defined business systems come in. Processes and training empower your team to work efficiently, confidently, and consistently, […]

Jessica Martin here from Martin Management. Today, I’m thrilled to share an insightful conversation with a true leader in the dental industry, Kim McCleskey. With over 30 years of experience in dentistry, Kim’s journey has spanned managing and leading large dental practices, founding her own consulting firm, and now serving as a dental practice transition […]

In the fast-paced world of healthcare, it’s easy to focus solely on providing excellent clinical care while overlooking the deeper, more personal elements that make patients feel truly valued. Yet, appreciation is a powerful tool in building loyalty, fostering trust, and creating lifelong relationships with your patients. Thoughtful gestures that acknowledge their choice to trust […]

Research estimates that 60-70% of people experience some anxiety about receivingdental care. Not only is the experience of most dental visits off putting from a sensorystandpoint, a barrier for many is the shame they feel about their mouth/body. Somepatients report having been treated poorly be healthcare providers, having beenlectured that they’ve let their health go, […]

I love networking now, but that wasn’t always the case. I started networking back in 2014 topromote our dental office. Production had plateaued, and we weren’t bringing in the number ofnew patients we wanted each month. With a small marketing budget, I decided to join anetworking group. Although the idea of standing up and talking […]

A great medical appointment starts with the small details that make patients feel seen, valued,and cared for. Here are some simple but effective ways to elevate their experience: Be Prepared.Before a patient even walks through the door, familiarize yourself with the schedule and what thepatient may need. Greet them by name if you can (patient […]

Hi everyone, Jessica Martin here with Martin Management! Today, I’m thrilled to introduce you to John Stamper, the founder of John Stamper Media. John’s company is all about storytelling—using organic social media content and engaging video production to help clients grow. But John’s journey didn’t start there. Before becoming a media expert, he was a […]