I’ve created a wealth of resources to help you create a thriving profitable practice and stay atop the cutting-edge trends in the industry.

In today’s healthcare landscape, patients are looking for more than just clinical competence—they’re seeking connection, trust, and a sense that their unique needs are seen and valued. When a practice builds a truly patient-centric culture, the difference is tangible. It shows up in the way patients speak about their experience, how teams collaborate, and ultimately, […]

If there’s one daily habit that can dramatically improve communication, reduce chaos, and create a more unified and profitable dental practice—it’s the morning huddle. Unfortunately, many practices either skip it entirely or go through the motions without realizing its full potential. But when done well, a morning huddle that can be as short as 10 […]

Why EQ Might Be the Competitive Advantage Your Practice Is Missing In healthcare, clinical skill and technical excellence are non-negotiables—but they’re not the only ingredients for success. Behind every exceptional patient experience, cohesive team, and thriving practice is something often overlooked: emotional intelligence. Also known as EQ, emotional intelligence is the ability to recognize, understand, […]

I recently had the opportunity to unwind on vacation and catch up on some reading. One book that stood out to me was Lights! Camera! Action!: Business Operational Excellence Through the Lens of Live Theatre by Marc Haine and Andrew Lacanienta. One concept in particular resonated with me—the formula for effectively reinforcing positive behavior within […]

Hi everyone, Jessica Martin here from Martin Management! One of my favorite things is introducing amazing professionals in the healthcare industry who can help us grow and improve. Today, I’m thrilled to share a conversation I had with MJ, a healthcare professional, coach, and advocate for individuals recovering from long COVID. Her story, expertise, and […]

Exciting news! Dr. Amanda from Straight Smile Solutions has partnered with Jessica Martin Management to offer an incredible opportunity for dental professionals in Jessica’s network. Whether you’re a seasoned dentist, a new graduate, or an orthodontic enthusiast looking to expand your expertise, this collaboration is designed to help you navigate the complexities of orthodontic care […]

Word of mouth is one of the most effective ways to grow your business—and often, it’s completely free! Across the multiple businesses my husband and I own, we’ve consistently found that referrals from happy clients are our single best growth strategy. Leveraging the positive experiences of your patients or clients can lead to sustained, organic […]

In any healthcare practice, the strength of your team is one of the most critical factors in delivering exceptional patient care. But even the most talented and dedicated team members can’t operate effectively without clear guidance. That’s where well-defined business systems come in. Processes and training empower your team to work efficiently, confidently, and consistently, […]

Jessica Martin here from Martin Management. Today, I’m thrilled to share an insightful conversation with a true leader in the dental industry, Kim McCleskey. With over 30 years of experience in dentistry, Kim’s journey has spanned managing and leading large dental practices, founding her own consulting firm, and now serving as a dental practice transition […]

In the fast-paced world of healthcare, it’s easy to focus solely on providing excellent clinical care while overlooking the deeper, more personal elements that make patients feel truly valued. Yet, appreciation is a powerful tool in building loyalty, fostering trust, and creating lifelong relationships with your patients. Thoughtful gestures that acknowledge their choice to trust […]