My blog, Leveling Up, is where I share the real-world strategies, mindset shifts, and practical tools that have helped me —and the 90+ business professionals I've worked with—navigate everything from team burnout to patient retention. Whether you're feeling stuck, ready to grow, or just curious about what’s possible, you’ll find guidance here that’s grounded, actionable, and designed to meet you right where you are.


Running a healthcare practice doesn't come with a manual—but that doesn't mean you have to figure it out alone.

Catering to patient comfort has benefits for both the patient and the provider.  A comfortable and calm patient is more likely to accept treatment, enjoy receiving treatment, and tell others about their experience.  There are countless stories from our office of patients that have put off dental care for years due to bad past experiences, […]

People typically change for one of two reasons – from desperation or inspiration.  Desperation is tricky because it’s reactive and often the action needed is taken too late.  Because of this the action/change can be more painful and it can take longer because of the damage waiting has done.  Desperation also can be felt energetically, […]

We have the pleasure of introducing you to Lori Bullock, a clinical dental hygienist, yoga instructor, and natural health educator. Lori’s unique combination of skills and passions has led her to create interactive experiences that promote overall well-being in both individuals and groups. Join us as we explore her journey into dentistry, her love for […]

Set aside some time to listen to Ursula Mentjes and Jessica Martin in a new podcast. In this podcast they discuss the two main sales strategies Jessica Matin used to switch from being desperate to having a prosperous business. They also discuss the ways to spot dental anxiety and so much more. You can find […]

Put this piece in Past TENSE!  – I’ve always taken the advice the flight attendant gives you before the plane takes off, “In case of an emergency, make sure to get your own oxygen mask on first!” That’s what I’ve had to do this summer and fall as our own dental practice waded through the […]

There is no doubt that a successful business requires many different components but starting at the front office captures so much of what is important in optimizing your business systems.  Your patients, or customers depending on your industry, have their first and last interactions with your business through your front office systems and personnel.  This […]

Featuring the Founders of Prosperity Design for Dentists Greetings, dental professionals and enthusiasts! Jessica Martin here, and I am absolutely thrilled to share with you an exclusive and enlightening conversation that took place recently. Today, we’re delving deep into the world of dental practice success, prosperity, and personal fulfillment. Join me as we explore the […]

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