Whether you’re a seasoned professional or just starting out, I share valuable lessons and resources to help you continually improve and excel in the ever-changing healthcare landscape.
Dive in, and get ready to be inspired, informed, and empowered to transform your practice and elevate your patient experience.
In the fast-paced world of healthcare, it’s easy to focus solely on providing excellent clinical care while overlooking the deeper, more personal elements that make patients feel truly valued. Yet, appreciation is a powerful tool in building loyalty, fostering trust, and creating lifelong relationships with your patients. Thoughtful gestures that acknowledge their choice to trust […]
Research estimates that 60-70% of people experience some anxiety about receivingdental care. Not only is the experience of most dental visits off putting from a sensorystandpoint, a barrier for many is the shame they feel about their mouth/body. Somepatients report having been treated poorly be healthcare providers, having beenlectured that they’ve let their health go, […]
I love networking now, but that wasn’t always the case. I started networking back in 2014 topromote our dental office. Production had plateaued, and we weren’t bringing in the number ofnew patients we wanted each month. With a small marketing budget, I decided to join anetworking group. Although the idea of standing up and talking […]
A great medical appointment starts with the small details that make patients feel seen, valued,and cared for. Here are some simple but effective ways to elevate their experience: Be Prepared.Before a patient even walks through the door, familiarize yourself with the schedule and what thepatient may need. Greet them by name if you can (patient […]
If you’re a parent, you know the chaos that comes with overstimulating environments—imagine the bustling noise of a water park, the bright lights of a children’s museum, or the excitement of an arcade. Now, picture adding a cranky toddler or a restless teenager into the mix. Whining, yelling, and even loud laughter can quickly tip […]
The world of healthcare marketing is evolving, and few understand this better than Laura Bryant, a seasoned marketing expert with over two decades of experience. I recently had the opportunity to chat with Laura, and her insights into the industry were nothing short of inspiring. From her early days in media sales to her current […]