Whether you’re a seasoned professional or just starting out, I share valuable lessons and resources to help you continually improve and excel in the ever-changing healthcare landscape.
Dive in, and get ready to be inspired, informed, and empowered to transform your practice and elevate your patient experience.
Word of mouth is one of the most effective ways to grow your business—and often, it’s completely free! Across the multiple businesses my husband and I own, we’ve consistently found that referrals from happy clients are our single best growth strategy. Leveraging the positive experiences of your patients or clients can lead to sustained, organic […]
In any healthcare practice, the strength of your team is one of the most critical factors in delivering exceptional patient care. But even the most talented and dedicated team members can’t operate effectively without clear guidance. That’s where well-defined business systems come in. Processes and training empower your team to work efficiently, confidently, and consistently, […]
I love networking now, but that wasn’t always the case. I started networking back in 2014 topromote our dental office. Production had plateaued, and we weren’t bringing in the number ofnew patients we wanted each month. With a small marketing budget, I decided to join anetworking group. Although the idea of standing up and talking […]
A great medical appointment starts with the small details that make patients feel seen, valued,and cared for. Here are some simple but effective ways to elevate their experience: Be Prepared.Before a patient even walks through the door, familiarize yourself with the schedule and what thepatient may need. Greet them by name if you can (patient […]