My blog, Leveling Up, is where I share the real-world strategies, mindset shifts, and practical tools that have helped me —and the 90+ business professionals I've worked with—navigate everything from team burnout to patient retention. Whether you're feeling stuck, ready to grow, or just curious about what’s possible, you’ll find guidance here that’s grounded, actionable, and designed to meet you right where you are.
At Martin Management, we believe the most successful and fulfilling practices aren’t built on promotions, perks, or gimmicks — they’re built on purpose. A dental or healthcare practice that knows what it stands for will not only operate more smoothly, it will attract the right patients, retain the right team members, and grow in a […]
In today’s healthcare landscape, patients are looking for more than just clinical competence—they’re seeking connection, trust, and a sense that their unique needs are seen and valued. When a practice builds a truly patient-centric culture, the difference is tangible. It shows up in the way patients speak about their experience, how teams collaborate, and ultimately, […]
If there’s one daily habit that can dramatically improve communication, reduce chaos, and create a more unified and profitable dental practice—it’s the morning huddle. Unfortunately, many practices either skip it entirely or go through the motions without realizing its full potential. But when done well, a morning huddle that can be as short as 10 […]
Why EQ Might Be the Competitive Advantage Your Practice Is Missing In healthcare, clinical skill and technical excellence are non-negotiables—but they’re not the only ingredients for success. Behind every exceptional patient experience, cohesive team, and thriving practice is something often overlooked: emotional intelligence. Also known as EQ, emotional intelligence is the ability to recognize, understand, […]
I recently had the opportunity to unwind on vacation and catch up on some reading. One book that stood out to me was Lights! Camera! Action!: Business Operational Excellence Through the Lens of Live Theatre by Marc Haine and Andrew Lacanienta. One concept in particular resonated with me—the formula for effectively reinforcing positive behavior within […]
I am thrilled to be joined by Melissa Cleary, the founder and president of Your Dental Recruiter, a specialized agency that has made a significant impact in the dental recruiting industry. With over 20 years of experience in various healthcare roles, Melissa’s dedication and expertise have positioned her as a standout in this field. The […]
Retirement: a word that conjures images of leisurely days, travel, and freedom from the daily grind. But for many, especially in professions like dentistry, retirement signifies a profound transition, one that extends far beyond financial considerations. Today, we delve into the emotional landscape of retirement with Dr. Julie Kellogg, a third-generation dentist and founder of […]
Peter Cangialosi, Vice President of Joseph Rossi & Associates, joins Jessica Martin, owner of Martin Management, to talk about his top dental real estate tips. Joseph Rossi & Associates is a real estate firm in Illinois that focuses on healthcare real estate and transitions. Cangialosi shares why it is important to have a real estate […]