My blog, Leveling Up, is where I share the real-world strategies, mindset shifts, and practical tools that have helped me —and the 90+ business professionals I've worked with—navigate everything from team burnout to patient retention. Whether you're feeling stuck, ready to grow, or just curious about what’s possible, you’ll find guidance here that’s grounded, actionable, and designed to meet you right where you are.
Running a healthcare practice doesn't come with a manual—but that doesn't mean you have to figure it out alone.
At Martin Management, we believe the most successful and fulfilling practices aren’t built on promotions, perks, or gimmicks — they’re built on purpose. A dental or healthcare practice that knows what it stands for will not only operate more smoothly, it will attract the right patients, retain the right team members, and grow in a […]
In today’s healthcare landscape, patients are looking for more than just clinical competence—they’re seeking connection, trust, and a sense that their unique needs are seen and valued. When a practice builds a truly patient-centric culture, the difference is tangible. It shows up in the way patients speak about their experience, how teams collaborate, and ultimately, […]
If there’s one daily habit that can dramatically improve communication, reduce chaos, and create a more unified and profitable dental practice—it’s the morning huddle. Unfortunately, many practices either skip it entirely or go through the motions without realizing its full potential. But when done well, a morning huddle that can be as short as 10 […]
I recently had the opportunity to unwind on vacation and catch up on some reading. One book that stood out to me was Lights! Camera! Action!: Business Operational Excellence Through the Lens of Live Theatre by Marc Haine and Andrew Lacanienta. One concept in particular resonated with me—the formula for effectively reinforcing positive behavior within […]
Word of mouth is one of the most effective ways to grow your business—and often, it’s completely free! Across the multiple businesses my husband and I own, we’ve consistently found that referrals from happy clients are our single best growth strategy. Leveraging the positive experiences of your patients or clients can lead to sustained, organic […]
Owning a healthcare business entails managing numerous moving parts, especially as costs rise in the wake of the pandemic. It’s crucial to find ways to save money without compromising practice profitability. Here are some areas to focus on for running a leaner operation: By focusing on these areas, you can streamline operations, reduce expenses, and […]
