Martin Management Founder Jessica Martin was interviewed on The Dentalpreneur Podcast with Dr. Mark Costes! From the podcast:
The mere sight of dental tools creates anxiety in 70% of the population.
Jessica Martin cut her teeth studying the psychology of sensory perceptions and over stimulation in people of all ages. As the co-owner of Martin Dental, she has experienced many individuals suffer from varying levels of dental anxiety and sensory stimulation concerns. Leveraging her education and career experience, Jessica has applied her expertise to the dental industry. Through the development of a custom, spa-like experience, leadership, and team training Jessica helps dental practices realize the benefits of creating a truly unique patient experience.
During our time together, we discuss:
- Her process for minimizing patient anxiety
- The questionnaire she uses with her team to minimize sensory triggers
- Simple, inexpensive spa-like décor
- How they market the experience
- What it all costs in terms of time, team, and money
You can hear their full conversation here: https://itunes.apple.com/us/podcast/538-environmental-anxiety-control-with-jessica-martin/id983666208?i=1000432528551&mt=2&fbclid=IwAR0JyBg14HjGddy2xzr1BmtxO_7qt_dH8cmWKh6pIyqUDHb3Chsl1ZHvCnc