I’ve created a wealth of resources to help you create a thriving profitable practice and stay atop the cutting-edge trends in the industry.

The world of healthcare marketing is evolving, and few understand this better than Laura Bryant, a seasoned marketing expert with over two decades of experience. I recently had the opportunity to chat with Laura, and her insights into the industry were nothing short of inspiring. From her early days in media sales to her current […]

The way that patients feel about their interactions throughout the whole patient experience matter greatly.  The front desk team often has the first and last interactions which tend to have the most lasting impact.  Handling phone conversations can be particularly challenging because the absence of non-verbal cues makes the choice of words and tone even […]

Jessica talks about the importance of improving the dental experience for patients and tailoring the experience for each individual. The changes don’t have to be huge. Small improvements can be made to make a more enjoyable experience for the patient. Offering patients to choose from spa-like accommodations can make them feel more comfortable and more […]

Dr. Laura Brunner always knew she wanted to be a dentist. After achieving her dream and practicing for ten years, she discovered that the reality of dentistry didn’t align with her expectations. This realization led to a profound career shift, turning Laura into a blogger, speaker, and certified professional coach. Laura’s journey began with a […]

Owning a healthcare business entails managing numerous moving parts, especially as costs rise in the wake of the pandemic. It’s crucial to find ways to save money without compromising practice profitability. Here are some areas to focus on for running a leaner operation: By focusing on these areas, you can streamline operations, reduce expenses, and […]

Diving into the world of cost savings with William Krupp from Schooley Mitchell. Join us as we uncover how Schooley Mitchell‘s expertise can revolutionize your healthcare business. Meet William Krupp William brings a wealth of experience in cost consulting, and he’s here to share how Schooley Mitchell can be a game-changer for your practice. Understanding […]

I am thrilled to be joined by Melissa Cleary, the founder and president of Your Dental Recruiter, a specialized agency that has made a significant impact in the dental recruiting industry. With over 20 years of experience in various healthcare roles, Melissa’s dedication and expertise have positioned her as a standout in this field. The […]

Retirement: a word that conjures images of leisurely days, travel, and freedom from the daily grind. But for many, especially in professions like dentistry, retirement signifies a profound transition, one that extends far beyond financial considerations. Today, we delve into the emotional landscape of retirement with Dr. Julie Kellogg, a third-generation dentist and founder of […]

Peter Cangialosi, Vice President of Joseph Rossi & Associates, joins Jessica Martin, owner of Martin Management, to talk about his top dental real estate tips. Joseph Rossi & Associates is a real estate firm in Illinois that focuses on healthcare real estate and transitions. Cangialosi shares why it is important to have a real estate […]

Is your dental office playing the discount game to be the low-price leader? Learn why you should avoid discount dentistry. Many practices use the approach of trying to obtain new patients by offering discounts – new patient packages, free whitening, free X-rays – you name it.  This is entirely the wrong approach unless your practice […]