Martin Management Founder Jessica Martin recently sat down with Teresa Duncan to discuss customer service in dental care, being an insurance-friendly office, and making patients more comfortable at the dentist!

Teresa is a dental speaker, author and consultant. She has been named one of the Top 25 Women in Dentistry by Dental Products Report Magazine and has been recognized annually as a Leader in Consulting by Dentistry Today.

Teresa also has a podcast “Nobody Told Me That!” where she “explores the dental business from behind-the-scenes of the industry to tackling management and business issues in the office.”

Thank you to Teresa for joining us. It was an honor to speak with you!

Click the video below to watch Jessica’s chat with Teresa!